Last updated: June 7, 2026
CSITTEC (SMC-PRIVATE) LIMITED operates csittec.com and provides software, technology, digital communication, business automation, e-commerce, and institute management solutions.
CSITTEC builds and operates applications, websites, portals, and communication tools for its own products, business projects, and client deployments. These include JM Mangoes at jmmangoes.pk and educational institute software deployments such as cms.thekit.edu.pk for Khanpur Institute of Technology.
This Privacy Policy applies to csittec.com, applications developed or operated by CSITTEC, and product or client service websites operated or supported by CSITTEC, including jmmangoes.pk and cms.thekit.edu.pk.
Depending on the service being used, we may collect information such as name, phone number, email address, business details, delivery address, order details, payment method information, uploaded receipts or documents, customer queries, support messages, feedback, and communication records.
For e-commerce or product-related services such as JM Mangoes, we may collect customer order, delivery, payment, and support information required to process and fulfil orders.
For educational institute systems, we may process information such as student names, guardian information, contact numbers, email addresses, enrollment details, roll numbers, class or program information, attendance records, fee or payment records, examination records, uploaded documents, staff records, and communication logs.
We use collected information to provide our services, process orders, manage customer communication, operate software platforms, provide institute administration tools, send transactional updates, provide technical support, improve service quality, maintain business records, prevent misuse, and comply with legal, accounting, academic, regulatory, or operational requirements.
CSITTEC may use WhatsApp Business Platform, email, SMS, phone calls, or other communication tools to send transactional messages, order confirmations, payment updates, courier or delivery updates, institute notifications, attendance or academic updates, support replies, and service-related notifications.
For JM Mangoes and other CSITTEC-operated products, WhatsApp messages may be used for order confirmation, customer support, delivery updates, and related transactional communication.
For educational institute systems, communication tools may be used for student, parent, staff, admission, fee, attendance, academic, or administrative notifications, where applicable.
WhatsApp communications are also subject to WhatsApp and Meta privacy practices.
We do not sell personal information.
We may share necessary information with authorized staff, service providers, courier partners, payment or communication providers, hosting providers, technical support teams, and client organizations only as required to provide services, fulfil orders, operate software systems, maintain records, provide support, or comply with legal obligations.
For educational institute systems, institute-related information may be accessed by authorized institute administrators, staff, or users according to their assigned roles and permissions.
We use reasonable administrative, technical, and organizational safeguards to protect personal, business, customer, and institute information.
Access to customer, student, institute, and operational data is limited to authorized users based on roles, permissions, and responsibilities.
We retain business, order, payment, support, communication, academic, institute, and operational records for as long as needed to provide services, resolve disputes, meet legal or accounting requirements, support academic or administrative operations, and maintain business records.
You may contact us to update your information, ask questions about your data, or request that we stop sending non-essential communications.
Transactional or service-related messages may still be required to complete active orders, provide support, operate institute services, or meet administrative requirements.
Some educational institute systems may contain student information, including information related to minors. Such data is processed only for institute administration, academic operations, communication, reporting, and authorized educational purposes under the direction of the relevant institute.
We do not knowingly use student data for unrelated marketing purposes.
CSITTEC operates or supports the following websites, product deployments, and services:
JM Mangoes is a product and farm produce brand operated by CSITTEC (SMC-PRIVATE) LIMITED.
cms.thekit.edu.pk is an educational institute management system deployment used by Khanpur Institute of Technology.
We may update this Privacy Policy from time to time to reflect changes in our services, products, legal requirements, or business operations. Updates will be posted on this page with a revised “Last updated” date.
For privacy questions, data requests, or service-related privacy concerns, contact us at:
Email: info@csittec.com
Website: https://csittec.com
Product website: https://jmmangoes.pk
Educational institute deployment: https://cms.thekit.edu.pk